SIM Product Important Terms & Conditions
SIM Product Important Terms & Conditions
| Clause |
Details |
| ⏰Activation & Validity | The data plan is calculated based on Hong Kong Time (00:00-23:59). Any use within a calendar day counts as one full day. Please activate before the "Activate By" date printed on the package. |
| 🌐Coverage & Service | This product provides data-only services. Voice calls and SMS are not supported. Please use only in the specified countries listed on the product. |
| 📶5G Network Info | 5G coverage varies by region. If 5G is unavailable, the SIM will automatically connect to a stable 4G/LTE network to ensure your continuous connection. |
| 📱Device Compatibility | It is your responsibility to ensure your device model supports the network bands of your destination country. We cannot provide refunds for issues arising from device incompatibility (e.g., unsupported bands, carrier locks). Please check with your device manufacturer before your trip. |
| 🛡Support & Liability | If you experience any issues while abroad, please contact our online customer support immediately for remote assistance. |
💡 Pro Tip: All sales are final. Please read the terms carefully. Rabbit SIM reserves the right to the final decision in case of any disputes.
