SIM Product Important Terms & Conditions

SIM Product Important Terms & Conditions
Clause Details
⏰Activation & Validity The data plan is calculated based on Hong Kong Time (00:00-23:59). Any use within a calendar day counts as one full day. Please activate before the "Activate By" date printed on the package.
🌐Coverage & Service This product provides data-only services. Voice calls and SMS are not supported. Please use only in the specified countries listed on the product.
📶5G Network Info 5G coverage varies by region. If 5G is unavailable, the SIM will automatically connect to a stable 4G/LTE network to ensure your continuous connection.
📱Device Compatibility It is your responsibility to ensure your device model supports the network bands of your destination country. We cannot provide refunds for issues arising from device incompatibility (e.g., unsupported bands, carrier locks). Please check with your device manufacturer before your trip.
🛡Support & Liability If you experience any issues while abroad, please contact our online customer support immediately for remote assistance.

💡 Pro Tip: All sales are final. Please read the terms carefully. Rabbit SIM reserves the right to the final decision in case of any disputes.